Total quality management /
Dale H. Besterfield .
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, 2003. - xi, 640 p. : ill. ; 24 cm.
Includes bibliographical references (p. 631-633).
0130993069
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, 2003. - xi, 640 p. : ill. ; 24 cm.
Includes bibliographical references (p. 631-633).
0130993069
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013