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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
Material type:
TextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 9780073377834 (alk. paper)
- 007337783X (alk. paper)
- 658 22
- HD9980.5 .F549 2008
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Compact Disk
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 301 MGT | 900048213 | |||||||||||||
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Compact Disk
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 300 MGT | 900048225 | |||||||||||||
Books
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 10981-2 | ||||||||||||||
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Books
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Centeral Library First floor - Management | 658 F.J.S 2008 (Browse shelf(Opens below)) | Available | 10981-1 |
Includes bibliographical references and indexes.
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