Ward, John, 1947-

Benefits management : delivering value from IS & IT investments / John Ward, Elizabeth Daniel. - 1st ed - xvii, 399 pages : illustrations ; 23 cm. - John Wiley series in information systems .

Includes bibliographical references (p. 386-391) and index.

The challenge of IS/IT investments -- Understanding the strategic context -- The foundations of benefits management -- Establishing the why, what, and how -- Building the business case -- Stakeholder and change management -- Implementing a benefits management approach -- The importance of context -- From projects to programmes to portfolios -- Creating a better future.

047009463X (cloth : alk. paper)

9780470094631 (cloth : alk. paper)

2005017407


Information technology--Management.
Information storage and retrieval systems--Business.

658.4038011 / W.J.B