TY  - BOOK
AU  - Omar Mohamed Shams
TI  - Measuring The Impact of Services Quality Factors on Customer Satisfaction in Hotel Industry in Egypt / GP / Dr. Alaa Tarek
PY  - 2011///]
CY  - Giza
PB  - MSA, 
KW  - Management
KW  - Marketing
KW  - Services Quality
KW  - Hotel Industry
KW  - Egypt
ER  -