TY - BOOK AU - Kotler,Philip AU - Armstrong,Gary AU - Parment,Anders TI - Principles of marketing SN - 9780273735960 (pbk.) AV - HF5415 .K6362 2011 U1 - 658.8 23 PY - 2011/// CY - Harlow, England, New York PB - Prentice Hall KW - Marketing N1 - Includes bibliographical references and indexes; Marketing : creating and capturing customer value -- Company and marketing strategy -- Analysing the marketing environment -- Managing marketing information to gain customer insights -- Consumer markets and consumer buyer behaviour -- Business markets and business buyer behaviour -- Customer-driven marketing strategy : creating value for target customers -- Branding : developing strong brands -- Products and services -- Pricing strategies -- Marketing channels -- Market communication -- Creating competitive advantage -- Marketing in a global marketplace striving for sustainability ER -