Quality control /
Dale H. Besterfield
- 7th ed
- Upper Saddle River, NJ : Pearson Prentice Hall, 2004
- viii, 520 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references (p. 503-505).
Introduction to quality -- Total quality management : principles and practices -- Total quality management : tools and techniques -- Fundamentals of statistics -- Control charts for variables -- Additional SPC techniques for variables -- Fundamentals of probability -- Control charts for attributes -- Lot-by-lot acceptance sampling by attributes -- Acceptance sampling systems -- Reliability -- Management and planning tools
System requirements: Windows 98 or higher; Macintosh