Goetsch, David L. <br/><br/>
Quality management for organizational excellence :  introduction to total quality / 
David L. Goetsch, Stanley B. Davis. 
 - 6th ed. 
 - Upper Saddle River, N.J. :  Prentice Hall,  c2010. 
 - xvii, 634 p. :  ill. ;  29 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780135019672 0135019672 
<br/><br/><label>LCCN: </label>2008040391 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .G64 2010 
<br/><br/><label>Dewey Class. No.: </label>658.4013