TY - BOOK AU - Johnston,Mark W AU - Marshall,Greg W TI - Relationship selling SN - 9780073529813 (alk. paper) AV - HF5438.25 .J655 2008 U1 - 658.85 22 PY - 2008/// CY - Boston PB - McGraw-Hill/Irwin KW - Selling KW - Relationship marketing KW - Customer relations N1 - Includes bibliographical references (p. 427-433) and indexes ER -