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Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.

By: Contributor(s): Material type: TextPublication details: New York : McGraw-Hill, c2009.Edition: 1st edDescription: viii, 232 p. ; 23 cmISBN:
  • 9780071625029 (alk. paper)
  • 007162502X (alk. paper)
Subject(s): DDC classification:
  • 658.45 22
LOC classification:
  • HD30.3 .B415 2009
  • HF5718
Contents:
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Centeral Library First floor - Management 658.45 B.E.M 2009 (Browse shelf(Opens below)) Available 19561

Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.

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