000			00954cam a22002894a 4500
999			_c10536 _d10536
001			12801367
005			20190122084932.0
008			020604s2003 njua 000 0 eng
010			_a 2002074916
020			_a0130993069
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD62.15 _b.T6792 2003
082	0	0	_a658.4013 _221
100			_aDale H. Besterfield .
245	0	0	_aTotal quality management / _cDale H. Besterfield ... [et al.].
250			_a3rd ed.
260			_aUpper Saddle River, N.J. : _bPrentice Hall, _c2003.
300			_axi, 640 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 631-633).
650		0	_aTotal quality management.
700	1		_aBesterfield, Dale H.
906			_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg
942			_2ddc _cBK