| 000 | 01198cam a2200337 a 4500 | ||
|---|---|---|---|
| 999 |
_c8591 _d8591 |
||
| 001 | 17453954 | ||
| 005 | 20170414081521.0 | ||
| 008 | 120906s2014 nyua b 001 0 eng | ||
| 010 | _a 2012036157 | ||
| 020 | _a9780078024078 (alk. paper) | ||
| 020 | _a0078024072 | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.F549 2014 |
| 082 | 0 | 0 |
_a658 _223 |
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management : _boperations, strategy, information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
| 250 | _a8th ed. | ||
| 260 |
_aNew York : _bMcGraw-Hill, _c2014. |
||
| 300 |
_axviii, 524 o. : _bill. ; _c28 cm. |
||
| 490 | 0 | _aThe McGraw-Hill/Irwin series operations and decision sciences | |
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 700 | 1 | _aBordoloi, Sanjeev. | |
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 700 | 1 | _aBordoloi, Sanjeev. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK |
||