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Customer relationship management : concepts and technologies / Francis Buttle
Material type:
TextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN: - 9781856175227 (pbk.)
- 1856175227 (pbk.)
- 658.812 22
- HF5415.5 .B88 2009
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Centeral Library First floor - Management | 658.812 B.F.C 2009 (Browse shelf(Opens below)) | Available | 11714 |
Includes bibliographical references and index
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